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Visit the login page and enter your email and password. If your school has enabled two-factor authentication (2FA), you will be prompted for a verification code. Each user role sees a different dashboard tailored to their responsibilities.
The Admin has full control over the school. This section covers every module available to administrators.
Enrollment: Add students one at a time or use the bulk import feature (CSV). Each student gets a unique admission number, class assignment, and parent link.
Student Profiles: View and edit personal details, academic history, health records, and documents. Each student profile shows grades, attendance, and fee status at a glance.
Online Admissions (PRO+): Enable a public application form for your school. Parents fill it out online, and you review, approve, or reject applications from the Admissions dashboard.
Add teachers with their qualifications, specializations, and contact details. Assign teachers to subjects across classes. Use the HR module (PRO+) to manage leave requests, performance evaluations, and staff documents.
Create classes with sections (e.g., "JHS 2A"). Add subjects to each class and assign a teacher. Class capacity and student counts are tracked automatically.
Design weekly schedules manually or use the auto-generate feature. Assign periods to subjects, teachers, and rooms. The system checks for conflicts (teacher double-booking, room clashes) automatically.
Mark daily attendance for all students. View attendance reports by class, student, or date range. Parents receive automatic alerts when their child is marked absent (if email/SMS notifications are configured).
Create fee structures by class and type (tuition, exam, transport). Track payments, generate receipts, and view outstanding balances. The financial dashboard shows collection rates and overdue accounts.
Configure salary structures for staff. Generate monthly payslips with deductions and allowances. Staff can view and download their payslips from the Staff Portal.
Create computer-based tests with multiple question types. Set time limits, randomize questions, and auto-grade. Students take exams through their portal. Results and analytics are available instantly.
Exam Timetable: Schedule exam slots with dates, times, and venue assignments. The system checks for student and venue conflicts.
Manage your book catalog, track borrowing and returns, and set borrowing limits. Overdue notifications are sent automatically.
Track lab equipment (Science Lab and ICT Lab), schedule practical sessions, and log equipment spoilage or damage.
Transport: Manage bus routes, stops, vehicles, and student assignments to routes.
Hostel: Create hostels and rooms, assign students to beds, track capacity, record movement logs (exeats, sign-outs), and generate boarding fees.
Manage menu items with pricing and stock counts. Record sales, top up student canteen accounts, and track revenue.
View AI-generated grade predictions and career path recommendations for each student based on their academic performance history.
Post school-wide announcements visible to all roles. Use Emergency Broadcast for urgent alerts (lockdowns, weather closures) that send immediate notifications to all parents and staff.
The Headmaster has academic oversight and access to most admin features with a focus on monitoring and approval.
Your dashboard shows key metrics: total students, attendance rates, average performance, and recent activity. Use the Academic Overview page for detailed analytics across classes and subjects.
Review and approve report cards before they are published to parents. The Gradebook Approval page lets you verify teacher-entered grades, add headmaster remarks, and sign off on reports.
View exam schedules, approve CBT exams before they go live, and monitor exam results. Use the Exam Approval page to review and publish exam papers created by teachers.
Teacher Analytics: View each teacher's class performance, attendance marking consistency, and gradebook completion status.
Appraisals (PRO+): Conduct staff performance evaluations with rating criteria and feedback.
Leave Requests (PRO+): Approve or reject staff leave applications.
View and track curriculum plans created by teachers. Monitor topic coverage and pacing across classes to ensure syllabus completion before exam periods.
Enter scores for your assigned subjects. The system supports component-based grading (class work, homework, exams) that auto-calculates totals and grades. Submit your gradebook for headmaster approval when complete.
Daily Register: Mark attendance for your form class each morning.
Lesson Register: Mark attendance per subject per period to track which students attend specific lessons.
Create assignments with due dates and instructions. Students submit through their portal. Mark submissions and provide feedback. Class Tasks are quick activities that don't require submission.
Create online exams using the Question Bank. Add multiple-choice, true/false, or short-answer questions. Set time limits, passing marks, and randomization. Results are auto-graded and available immediately.
Create term-by-term curriculum plans with weekly topics. Track your progress against the plan. The headmaster can monitor your pacing.
Generate AI-powered student remarks for report cards based on grades and attendance data. Review and customize before publishing.
Your dashboard shows your child's key information at a glance: current grades, attendance rate, recent announcements, and fee status. If you have multiple children in the school, you can switch between them.
View your child's grades per subject and term. Download report cards as PDFs. Track attendance and see which days your child was absent or late.
View your fee statement showing total amount, payments made, and outstanding balance. Payment history with receipt references is available for each transaction.
Messages: Chat directly with your child's teachers about academic concerns.
Meetings: View and respond to parent-teacher meeting invitations.
Announcements: Read school announcements and emergency broadcasts.
View your child's weekly class timetable and upcoming exam schedule (PRO+).
Your dashboard shows your current grades, attendance percentage, upcoming assignments, and recent announcements.
View your grades per subject for each term. Download your report card as a PDF. Compare your performance across terms to track improvement.
View assignments posted by your teachers, submit your work before the deadline, and check your marks and feedback. Access shared teaching materials for study.
When an exam is published, it appears on your dashboard. Click to start the exam. A timer shows remaining time. You can navigate between questions and flag ones to revisit. Once submitted, your score appears immediately.
View AI-generated predictions about your academic strengths, areas for improvement, and suggested career paths based on your performance data.
The School Manager supports dedicated dashboards for specialized staff roles:
All support staff can access the Staff Portal to view their own employment details, leave balance, and payslips.
Full access to every module for one academic term or semester. No credit card required. After the trial, choose a paid plan to continue.
Core school management: students, teachers, classes, grades, attendance, fees, timetable, announcements, parent portal, and messaging. 1 branch.
Everything in Basic plus: CBT exams, analytics, online admissions, bulk import, HR, expenses, procurement, library, canteen, science/ICT labs, transport, hostel, alumni tracking, clearance, and AI-powered teacher remarks. Up to 2 branches.
Everything in Pro plus: AI predictions (career/grades), payroll and payslips, document management, visitor logs, bookshop, surveys, audit logs, and unlimited branches. Priority support included.
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Click "Forgot Password" on the login page. Enter your email address and a reset link will be sent to you. The link expires after 1 hour.
Modules are locked based on your school's subscription tier. Locked features show a lock icon in the sidebar. Ask your school admin to upgrade the plan, or contact support.
Ensure the teacher has entered grades for the correct term and subject. Grades must be submitted through the Gradebook before they appear in report cards.
Check that the student's parent has a valid email address. Verify that email notifications are enabled in Settings. SMS alerts require an active SMS provider configuration.
Download the CSV template from the import page and ensure your data matches the exact column headers. Common issues: duplicate admission numbers, missing required fields, or incorrect date formats (use YYYY-MM-DD).
Try a hard refresh (Ctrl+Shift+R). Clear your browser cache. Ensure you are using a modern browser (Chrome, Firefox, Edge, or Safari). If the issue persists, contact support.
Email: support@theschoolmanagerpro.com
WhatsApp: +233 24 367 2267
Hours: Monday to Friday, 8AM to 6PM GMT
In-app: Use the Support page from your dashboard sidebar.